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Office how-to

How to get paid

From a closing on the calendar to money in your account — five steps, in order.

  1. Create the Opportunity in Command. Every deal starts here — no Opportunity, no commission. Details in the Opportunity & Lone Wolf workflow.
  2. Complete the compliance checklist. Upload your documents and submit the checklist for review in the Opportunity.
  3. Submit the commission request in Command and your DA Request. Command carries the numbers; the DA form tells the MCA team what to prepare — signed DA for closing, prelim updates, or both.
  4. Get the check to the office. Drop it at the Greenwood office front desk, or submit it through KW Check Deposit.
  5. Payment is released. The MCA team processes payment promptly once the check and signed DA are in.
Referring another agent in the office? Do not use "Inside Referral" in Command for in-house agent referrals — ask the MCA team for the correct setup first.

Questions on any step: Broker Hotline 317-661-1607, or answers.kw.com for Command specifics. Last reviewed: August 2026.